================================================================================ CLINICDEMO HEALTHCARE - STAFF TRAINING SCHEDULE Quarter 4, 2024 (October - December) Training Coordinator: Jennifer Martinez, RN, BSN Contact: training@clinicdemo.com | Extension: 5800 ================================================================================ OVERVIEW -------- This document outlines the mandatory and optional training sessions for all ClinicDemo staff members for Q4 2024. All clinical staff must complete mandatory training to maintain certification and compliance. IMPORTANT DATES TO REMEMBER ---------------------------- - Training Registration Opens: October 1, 2024 - Early Bird Registration Deadline: October 15, 2024 - Late Registration Fee Applied After: November 1, 2024 - Q4 Training Period: October 15 - December 20, 2024 - Completion Deadline: December 20, 2024 - Performance Reviews: January 10-20, 2025 ================================================================================ MANDATORY TRAINING COURSES (All Staff) ================================================================================ COURSE 101: HIPAA Privacy & Security Compliance Update ------------------------------------------------------- Duration: 2 hours (online module + assessment) Frequency: Annual CEU Credits: 2.0 Cost: Included in employment Description: Updated HIPAA regulations, patient privacy rights, electronic health record security, breach notification requirements, and penalties for non-compliance. Includes new 2024 cybersecurity requirements for healthcare providers. Session Dates: - Session A: October 22, 2024 @ 9:00 AM - 11:00 AM (Conference Room A) - Session B: November 5, 2024 @ 2:00 PM - 4:00 PM (Conference Room B) - Session C: December 3, 2024 @ 10:00 AM - 12:00 PM (Virtual via Zoom) - Session D: December 17, 2024 @ 1:00 PM - 3:00 PM (Conference Room A) Instructor: Mark Richardson, JD - Healthcare Compliance Attorney Registration: Required by October 15, 2024 COURSE 102: Infection Control & Prevention Standards ----------------------------------------------------- Duration: 3 hours (hands-on workshop) Frequency: Annual CEU Credits: 3.0 Cost: Included in employment Description: Current CDC guidelines for infection prevention, hand hygiene protocols, personal protective equipment (PPE) usage, sterilization procedures, and outbreak management. Special focus on emerging infectious diseases and antibiotic resistance. Session Dates: - Session A: October 29, 2024 @ 8:00 AM - 11:00 AM (Skills Lab) - Session B: November 12, 2024 @ 1:00 PM - 4:00 PM (Skills Lab) - Session C: November 26, 2024 @ 9:00 AM - 12:00 PM (Skills Lab) - Session D: December 10, 2024 @ 2:00 PM - 5:00 PM (Skills Lab) Instructor: Dr. Patricia Wong, MD - Infectious Disease Specialist Registration: Required by October 15, 2024 Note: Attendance limited to 15 participants per session COURSE 103: Basic Life Support (BLS) Recertification ----------------------------------------------------- Duration: 4 hours (hands-on certification) Frequency: Every 2 years CEU Credits: 4.0 Cost: $45 per participant (reimbursed upon completion) Description: American Heart Association BLS for Healthcare Providers certification. Includes adult, child, and infant CPR, AED usage, choking relief, and team-based resuscitation scenarios. Session Dates: - Session A: November 7, 2024 @ 8:00 AM - 12:00 PM (Training Center) - Session B: November 14, 2024 @ 1:00 PM - 5:00 PM (Training Center) - Session C: November 21, 2024 @ 8:00 AM - 12:00 PM (Training Center) - Session D: December 5, 2024 @ 9:00 AM - 1:00 PM (Training Center) - Session E: December 12, 2024 @ 2:00 PM - 6:00 PM (Training Center) Instructor: Emergency Response Team - AHA Certified Instructors Registration: Required by October 20, 2024 Note: Bring current BLS card for renewal COURSE 104: Workplace Safety & OSHA Compliance ----------------------------------------------- Duration: 1.5 hours (online module) Frequency: Annual CEU Credits: 1.5 Cost: Included in employment Description: Occupational Safety and Health Administration (OSHA) requirements for healthcare settings. Topics include bloodborne pathogens, hazard communication, emergency action plans, ergonomics, and workplace violence prevention. Available: Self-paced online (October 15 - December 15, 2024) Platform: ClinicDemo Learning Management System (LMS) Access: training.clinicdemo.com/lms Deadline: Must complete by December 15, 2024 ================================================================================ CLINICAL STAFF MANDATORY TRAINING ================================================================================ COURSE 201: Advanced Cardiac Life Support (ACLS) Renewal --------------------------------------------------------- Duration: 8 hours (full day certification) Frequency: Every 2 years CEU Credits: 8.0 Cost: $175 per participant (reimbursed upon completion) Required For: Physicians, Nurse Practitioners, Physician Assistants, RNs Description: American Heart Association ACLS Provider certification. Advanced cardiovascular life support, pharmacology, ECG interpretation, airway management, and resuscitation team dynamics. Session Dates: - Session A: October 25, 2024 @ 8:00 AM - 5:00 PM (Training Center) - Session B: November 15, 2024 @ 8:00 AM - 5:00 PM (Training Center) - Session C: December 6, 2024 @ 8:00 AM - 5:00 PM (Training Center) Instructor: Dr. Michael Stevens, MD - Emergency Medicine Registration: Required by October 10, 2024 Note: Limited to 12 participants per session COURSE 202: Medication Administration & Safety ----------------------------------------------- Duration: 4 hours (workshop with simulation) Frequency: Annual CEU Credits: 4.0 Cost: Included in employment Required For: All prescribing providers and nursing staff Description: Safe medication practices, high-alert medication protocols, look-alike/ sound-alike drugs, medication reconciliation, electronic prescribing best practices, and error prevention strategies. Session Dates: - Session A: November 8, 2024 @ 8:30 AM - 12:30 PM (Simulation Lab) - Session B: November 19, 2024 @ 1:00 PM - 5:00 PM (Simulation Lab) - Session C: December 13, 2024 @ 9:00 AM - 1:00 PM (Simulation Lab) Instructor: Karen Thompson, PharmD - Clinical Pharmacist Registration: Required by October 20, 2024 COURSE 203: Electronic Health Records (EHR) Update Training ------------------------------------------------------------ Duration: 2 hours (hands-on computer lab) Frequency: Quarterly (as system updates) CEU Credits: 2.0 Cost: Included in employment Required For: All clinical and administrative staff Description: New features in EpicCare EHR system version 2024.3 including enhanced clinical decision support, streamlined documentation workflows, patient portal improvements, and telehealth integration updates. Session Dates: - Session A: October 30, 2024 @ 10:00 AM - 12:00 PM (Computer Lab 1) - Session B: November 13, 2024 @ 2:00 PM - 4:00 PM (Computer Lab 2) - Session C: November 27, 2024 @ 9:00 AM - 11:00 AM (Computer Lab 1) - Session D: December 11, 2024 @ 3:00 PM - 5:00 PM (Computer Lab 2) Instructor: IT Training Team Registration: Required by October 15, 2024 ================================================================================ OPTIONAL PROFESSIONAL DEVELOPMENT COURSES ================================================================================ COURSE 301: Patient-Centered Communication Skills -------------------------------------------------- Duration: 3 hours (interactive workshop) CEU Credits: 3.0 Cost: $30 (optional, self-pay) Description: Evidence-based communication techniques for building rapport, active listening, motivational interviewing, managing difficult conversations, and improving patient satisfaction scores. Session Dates: - Session A: November 9, 2024 @ 9:00 AM - 12:00 PM (Conference Room A) - Session B: December 7, 2024 @ 1:00 PM - 4:00 PM (Conference Room B) Instructor: Dr. Lisa Chen, PhD - Clinical Psychology Registration: By November 1, 2024 (limited to 20 per session) COURSE 302: Cultural Competency in Healthcare ---------------------------------------------- Duration: 2 hours (seminar) CEU Credits: 2.0 Cost: Free (sponsored by Diversity & Inclusion Committee) Description: Providing culturally sensitive care, understanding health disparities, working with interpreters, religious considerations in healthcare, and building trust with diverse patient populations. Session Date: - Single Session: November 16, 2024 @ 10:00 AM - 12:00 PM (Auditorium) Presenter: Community Health Advocates Panel Registration: By November 10, 2024 COURSE 303: Stress Management for Healthcare Professionals ----------------------------------------------------------- Duration: 1.5 hours (wellness workshop) CEU Credits: 1.5 Cost: Free (sponsored by Employee Wellness Program) Description: Recognizing burnout symptoms, mindfulness techniques, work-life balance strategies, resilience building, and accessing mental health resources. Session Dates: - Session A: October 31, 2024 @ 12:00 PM - 1:30 PM (Wellness Center) - Session B: November 20, 2024 @ 12:00 PM - 1:30 PM (Wellness Center) - Session C: December 18, 2024 @ 12:00 PM - 1:30 PM (Wellness Center) Facilitator: Dr. Robert Martinez, PsyD - Licensed Psychologist Registration: By session date (walk-ins welcome) COURSE 304: Leadership Skills for Emerging Nurse Leaders --------------------------------------------------------- Duration: 6 hours (2-day workshop, 3 hours each) CEU Credits: 6.0 Cost: $85 (partial reimbursement available) Target Audience: Nurses with 3+ years experience Description: Transition from clinical to leadership roles, team management, conflict resolution, delegation skills, performance evaluation, and strategic thinking. Session Dates: - Part 1: December 2, 2024 @ 1:00 PM - 4:00 PM (Conference Room A) - Part 2: December 9, 2024 @ 1:00 PM - 4:00 PM (Conference Room A) Instructor: Nancy Williams, RN, MSN - Chief Nursing Officer Registration: By November 20, 2024 (limited to 15 participants) ================================================================================ SPECIALTY CERTIFICATIONS & WORKSHOPS ================================================================================ WORKSHOP 401: Wound Care Management Certification -------------------------------------------------- Duration: 16 hours (2 consecutive days) CEU Credits: 16.0 Cost: $450 (department-approved requests may be reimbursed) Description: Comprehensive wound assessment, evidence-based treatment protocols, advanced dressing techniques, negative pressure therapy, and documentation requirements. Session Dates: - Days 1-2: November 22-23, 2024 @ 8:00 AM - 5:00 PM (Skills Lab) Instructor: Dr. Amanda Foster, WOCN - Wound Care Specialist Registration: By October 30, 2024 (requires manager approval) WORKSHOP 402: Phlebotomy Skills Refresher ------------------------------------------ Duration: 4 hours (hands-on practice) CEU Credits: 4.0 Cost: $50 Description: Venipuncture techniques, pediatric draws, difficult stick strategies, specimen handling, and complication management. Session Date: - Single Session: December 4, 2024 @ 9:00 AM - 1:00 PM (Skills Lab) Instructor: Laboratory Team Registration: By November 25, 2024 (limited to 10 participants) ================================================================================ REGISTRATION INFORMATION ================================================================================ HOW TO REGISTER: 1. Access ClinicDemo Staff Portal: portal.clinicdemo.com 2. Navigate to "Training & Development" section 3. Select course and preferred session 4. Complete registration form 5. Confirmation email sent within 24 hours CANCELLATION POLICY: - Cancel at least 48 hours in advance: Full refund - Cancel less than 48 hours: 50% fee applies - No-show without notification: Full fee charged ATTENDANCE POLICY: - Arrive 10 minutes before session start time - Late arrivals (>15 minutes) may not be admitted - Attendance is tracked electronically (badge scan) - Certificate issued upon completion and passing assessment CONTINUING EDUCATION CREDITS: - Credits automatically recorded in personnel file - Certificates available for download 5 business days after completion - Contact HR for credit verification: hr@clinicdemo.com PAYMENT: - Deducted from paycheck (if applicable) - Reimbursement processed within 2 pay periods of completion - Submit reimbursement form to Finance Department ================================================================================ TECHNICAL REQUIREMENTS (ONLINE COURSES) ================================================================================ System Requirements: - Computer or tablet with internet connection - Supported browsers: Chrome, Firefox, Safari, Edge (latest versions) - Minimum 5 Mbps internet speed for video content - Speakers or headphones - Webcam required for proctored assessments LMS Access Issues: Contact IT Help Desk: helpdesk@clinicdemo.com | Extension 5900 Available Monday-Friday 7:00 AM - 7:00 PM ================================================================================ QUESTIONS & SUPPORT ================================================================================ Training Department: Email: training@clinicdemo.com Phone: 555-5800 Office Hours: Monday-Friday 8:00 AM - 5:00 PM Location: Administration Building, Room 210 Manager Approvals: All course registrations requiring manager approval must be submitted through the staff portal with justification for how training supports role development. Special Accommodations: Staff requiring ADA accommodations should contact the Training Coordinator at least 2 weeks before the session date. ================================================================================ TRAINING COMPLETION STATUS ================================================================================ Track your progress online at: portal.clinicdemo.com/training-status Your training dashboard shows: - Completed courses and CEU credits earned - Upcoming required training and deadlines - Recommended courses based on role - Certification expiration dates - Training transcript (downloadable) ================================================================================ 2025 TRAINING PREVIEW ================================================================================ Coming in Q1 2025: - Advanced Trauma Life Support (ATLS) - Telemedicine Best Practices - Quality Improvement Project Management - Diabetes Care & Education Certification - Mental Health First Aid Full Q1 2025 schedule released: December 15, 2024 ================================================================================ END OF DOCUMENT ================================================================================ Document Version: 4.2 Last Updated: October 1, 2024 Next Update: January 1, 2025 For the most current training information, always refer to the online staff portal. Printed versions may not reflect latest changes.